Privacy Policy

Last updated: 24 June 2026

This Privacy Policy explains how Lunariel ("we", "our", "us") collects, uses, and protects your personal information when you use our website and services. We are committed to handling your data with care and transparency.

By using Lunariel, you agree to the practices described here. If you do not agree, please do not use the service.

1. Information we collect

We collect only what is needed to provide the service:

Email address — when you sign in. We use a passwordless login: we send a one-time code to your email.
Account and usage data — your reading balance, purchase history, and a unique account identifier, stored so your account works across devices.
Your reading questions — the text you enter for a reading is sent to our AI provider to generate the interpretation. We do not use it to identify you.
Payment information — handled entirely by our payment provider. We do not see or store your card details.
Anonymous usage statistics — basic, privacy-friendly analytics about site visits. This does not use cookies and does not identify you personally.
Local browser storage — we store small items in your browser (your age confirmation and your language choice) so we don't ask again on each visit. This stays on your device.

2. How we use your information

To create and generate your tarot readings.
To manage your account, balance, and purchase history.
To process payments and confirm them.
To send you the sign-in code and essential service messages.
To keep the service secure and understand general usage.

We do not sell your personal information to anyone.

3. Service providers we use

We rely on trusted third parties to operate Lunariel. Each processes data only as needed for their function:

Hosting & analytics — our hosting provider serves the site and provides cookie-free visit statistics.
Database & login — stores your account data and sends your sign-in code.
Email delivery — delivers the sign-in code to your inbox.
Payment processing — handles your payment securely.
AI provider — generates the text of your reading from your question.

4. Data retention

We keep your account information for as long as your account exists. You can request deletion of your account and associated data at any time (see "Your rights" below). Anonymous usage statistics may be retained for analytics purposes.

5. Your rights

Depending on where you live (including under the EU GDPR), you may have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.
Receive a copy of your data.

To exercise any of these rights, contact us at the address below.

6. Security

We use reasonable technical measures to protect your data, including encryption in transit and secure infrastructure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. International transfers

Your data may be processed in countries other than your own, including by the service providers listed above. Where this happens, we rely on appropriate safeguards in line with applicable data protection laws.

8. Age requirement

Lunariel is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Significant changes will be communicated through the service.

10. Contact

For any privacy questions or requests, contact us at:
privacy@[домен]

Lunariel is a tool for self-reflection, not a prediction of the future. It is not a substitute for medical, psychological, legal, or financial advice. 18+.